How Are We Doing?
You can always expect world-class service and selection at Madisonville Ford. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Madisonville Ford that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Madisonville Ford customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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dean redwine
These folks are top notch.
Second to none customer service and support.
Leon and Jerome went above and beyond.
Highly recommended!
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dean redwine
These folks are top notch. Second to none customer service and support. Leon and Jerome went above and beyond. Highly recommended!
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James Lawson
Absolute best dealership I've ever bought from, they made the process extremely easy and went above and beyond for me on my deal. I drove 5 hours out of state for the deal I found, and will definitely be calling them for my next purchase. If you are tired of the cheesy sales tactics and want to deal with honest people, give these guys a call!
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Brandy Pate
Amazing experience working with Kaden and Harold in the service dept. My Bronco needed work and they were able to help me out and work on the cost. Spoke to Kaden about possibly using a truck for a loaner while the work was being done to my vehicle, there was one available and they were able to put me in it so I could go about my business as usual. Super accommodating and very down to earth people all around. Made sure I was taken care of! Also, I happen to have a family emergency while I had the loaner and had to drive more than I expected. Talked to Kaden and he told me not to worry about it, just to take care of my family! These kind of experiences are those that will make life-long customers!
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Brandy Pate
Amazing experience working with Kaden and Harold in the service dept. My Bronco needed work and they were able to help me out and work on the cost. Spoke to Kaden about possibly using a truck for a loaner while the work was being done to my vehicle, there was one available and they were able to put me in
it so I could go about my business as usual. Super accommodating and very down to earth people all around. Made sure I was taken care of! Also, I happen to have a family emergency while I had the loaner and had to drive more than I expected. Talked to Kaden and he told me not to worry about it, just to take care of my family! These kind of experiences are those that will make life-long customers!
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Jennifer Duran
Amazing experience! Jacqueline "Jackie" Cancino was friendly, helpful, and genuinely cared about making sure I was completely satisfied throughout the entire process. Her communication was outstanding. She kept me updated every step of the way, whether through text messages or phone calls, and was always available to answer my questions. What impressed me most was that she made sure I was approved before I made the 45-minute drive to the dealership, which saved me time and gave me peace of mind. Her professionalism, dedication, and commitment to customer service made the entire experience smooth and stress-free. I highly recommend Jackie to anyone looking for excellent service and a hassle-free experience!
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Jennifer Duran
Amazing experience!
Jacqueline "Jackie" Cancino was friendly, helpful, and genuinely cared about making sure I was completely satisfied throughout the entire process. Her communication was outstanding. She kept me updated every step of the way, whether through text messages or phone calls, and was always available to answer my questions.
What impressed me most was that she made sure I was approved before I made the 45-minute drive to the dealership, which saved me time and gave me peace of mind. Her professionalism, dedication, and commitment to customer service made the entire experience smooth and stress-free.
I highly recommend Jackie to anyone looking for excellent service and a hassle-free experience!
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Janet Adamo
The service department serviced my Escape, fixed a tire leak , and changed the oil in a timely manner. They were courteous and helpful.
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Dylxn 101
This dealership was amazing to work with! They were very helpful in every aspect and very upfront about everything. We worked with Hilaria and Jerome and they were amazing!
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Rebecca Callaway
Hilaria and Jerome made buying my new Bronco seamless and easy. Will go back for my next Ford purchase.
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Sean Richards
We got a flat tire on our Volvo that couldn’t be repaired! Air was coming out so fast it was whistling. The team at Henson Ford was so courteous. They even drove us to a local BBQ joint while we waited on a ride. So many friendly people in Madisonville.