Customer Reviews

Kaden is by far the best salesman ever

Great service and personal very helpful 100% recommended for you next vehicle purchase 👍🏾

Driving from Lewisville, Tx to Galveston in a Ford class C RV and a tire in the rear had the radials inside go bad...it did not blow off, but, it could have been a very dangerous situation, luckily as it happened, we exited and Madisonville Ford dealer was right there. Harold Roy met me at the service desk and I was a little in shock to say the least. I asked to have my RV's spare tire put on, or buy a new one... he immediately had me pull around, had a mechanic put my spare on and got us safely back on the road - HUGE THANK YOU Harold! We could not have been more blessed to have Harold cross our path that day and quickly get us taken care of... this service department is amazing - TY !

These folks are top notch. Second to none customer service and support. Leon and Jerome went above and beyond. Highly recommended!

Amazing experience working with Kaden and Harold in the service dept. My Bronco needed work and they were able to help me out and work on the cost. Spoke to Kaden about possibly using a truck for a loaner while the work was being done to my vehicle, there was one available and they were able to put me in it so I could go about my business as usual. Super accommodating and very down to earth people all around. Made sure I was taken care of! Also, I happen to have a family emergency while I had the loaner and had to drive more than I expected. Talked to Kaden and he told me not to worry about it, just to take care of my family! These kind of experiences are those that will make life-long customers!

Absolute best dealership I've ever bought from, they made the process extremely easy and went above and beyond for me on my deal. I drove 5 hours out of state for the deal I found, and will definitely be calling them for my next purchase. If you are tired of the cheesy sales tactics and want to deal with honest people, give these guys a call!

Amazing experience! Jacqueline "Jackie" Cancino was friendly, helpful, and genuinely cared about making sure I was completely satisfied throughout the entire process. Her communication was outstanding. She kept me updated every step of the way, whether through text messages or phone calls, and was always available to answer my questions. What impressed me most was that she made sure I was approved before I made the 45-minute drive to the dealership, which saved me time and gave me peace of mind. Her professionalism, dedication, and commitment to customer service made the entire experience smooth and stress-free. I highly recommend Jackie to anyone looking for excellent service and a hassle-free experience!

Bet

The service department serviced my Escape, fixed a tire leak , and changed the oil in a timely manner. They were courteous and helpful.

We got a flat tire on our Volvo that couldn’t be repaired! Air was coming out so fast it was whistling. The team at Henson Ford was so courteous. They even drove us to a local BBQ joint while we waited on a ride. So many friendly people in Madisonville.

Hilaria and Jerome made buying my new Bronco seamless and easy. Will go back for my next Ford purchase.

This dealership was amazing to work with! They were very helpful in every aspect and very upfront about everything. We worked with Hilaria and Jerome and they were amazing!